Your hearing loss is as unique as your finger print, but unlike your finger print, hearing loss changes with time. In order for your hearing aids to be effective, each one must be specifically programmed to your unique hearing loss at the time of purchase. It also must have the capacity to be re-programmed quickly and easily to your subjective listening preference during an initial adjustment period, as well as when your hearing loss changes.

Before your hearing aids are sent to you, they are programmed to meet your specific requirements. For the majority of our users, the initial program setting is the optimum solution; however, minor adjustments may be necessary both initially and periodically in order to achieve optimal hearing levels.

For our local customers, adjustments can be made by appointment in our fitting center by one of our staff audiologists or licensed hearing aid fitters.

For our Online customers, America Hears offers our proprietary Virtual Office software and programming kit which is everything you need to make your own adjustments or download adjustments made by our hearing professionals into your hearing aid via the internet. We have made the process as simple as sending and receiving email.

The Programming package is only available to online customers who have purchased their hearing aid thru AHI online.

Click the button to the right to download the latest version of our
Virtual Office software. For registration information or questions about
the software please contact customer service at 1-800-492-4515
or click here to contact us by email.

System Requirements for Virtual Office.

Internet Connection*:

Operating System:

Computer Processor:

Computer Memory (RAM):

Screen Resolution:

Interface:

HDD Free Space:

Minumum Requirements

High Speed Broadband 1Mb/s up/down

Windows XP

800 MHz Pentium III or Athlon

512MB

1024 x 768 pixels

One (1) available USB port

250MB

Recommended Requirements

High Speed Broadband 3+Mb/s up/down

Windows XP, Vista or 7 (x86, x64)

1.5 GHz (XP), 2 GHz (Vista) 32-bit (x86) or better

1GB or more

1024 x 768 pixels or more

Two (2) available USB ports

350MB

Important Notes

*For remote software technical support and backup a High Speed Broadband connection is required.

We do not support MacOS or Linux. However, customers have successfully used Virtual Office with Parallels Desktop or Vmware Fusion on MacOS and Vmware Workstation on Linux.