We know what people might say.
Here's the Straight Story About Buying Digital hearing Aids From America Hears
Each year we provide thousands of digital hearing aids to customers from our website and from our factory in Bristol, Pennsylvania.
The traditional way to purchase digital hearing aids is to buy from a local provider. Odds are you will pay substantially more when you buy this way – and you will not have access to the many features, options, and service offered by America Hears.
We started America Hears because we simply felt there was a better way to save customers thousands of dollars on 100% digital, clinical quality hearing aids. With each new customer we make however, we take a customer away from a high priced, high mark-up local provider.
To avoid any misunderstanding or confusion about your America Hears purchase, here are some typical issues raised and statements we have heard from local dealers trying to sell you higher cost hearing aids:
False Statement
You get what you pay for. Lower cost hearing aids are also of lesser quality.
TRUTH
We've been in business for the past 26 years. America Hears is a member of the Better Business Bureau and we have satisfied customers around the globe. Because we manufacture our own Freedom brand of hearing aids and sell direct to the public – there are no middlemen involved. By eliminating the middlemen we eliminate the retail mark-up – That translates to a savings of thousands of dollars to you. Also, our hearing aids are 100% digital, clinical quality hearing aids. Our digital technology is by Gennum, a leader in hearing aid technology for over 30 years. America Hears Freedom Hearing Aids are among the finest offered.
False Statement
You'll get hearing aids and that's about all.
TRUTH
We built our company not only on technology, but on customer service. We offer an industry leading 60-Day 100% Money Back Guarantee. Most companies offer only a 30 day return policy – and then you are charged with restocking and other fees. Not at America Hears. Our faith in our products, technology and customer service abilities allow us to make our industry leading offer. Also, our complete Accessory Kit is FREE and comes with every America Hears hearing aid. With the Kit you can program your own FreedomAD hearing aids using our ground breaking but easy to use software. You can also contact us and we can digitally program your FreedomAD hearing aids for you via the internet. Or you can simply use our free shipping during the first year and we can make adjustments for you at our Bristol, Pennsylvania showroom- Average turn around time is only three days. Our staff consists of Professional, experienced audiologists, fitters and customer service personnel. Please visit our Testimonial Page and see what our customers think of our service.
False Statement
You'll pay less initially, but a lot more later for service and repairs, like with some other internet hearing aid providers.
TRUTH
One of our leading sources of new customers comes from referrals from current customers. There are people referring their friends and family members to America Hears – this fact alone shows how customers feel about our company. As to repair fees, the only time there would be a fee is for out of warranty repairs and our fees for such repairs are about 70% less than typical repair fees you will find at a local provider. Our only business is hearing aids – it is not our goal to sell you a pair of hearing aids and then never hear from you again. At America Hears we want to establish a relationship.
False Statement
You'll wait a long time to get your hearing aids, and weeks to get repairs or adjustments done.
TRUTH
The typical time from placement of your order to delivery at your front door is four days – three to five days to custom manufacturer your hearing aids and one day for delivery. Typical turn around time for repairs done at our Bristol, PA showroom is only three days – and during the first year, we pay all shipping charges.
False Statement
You can find digital hearing aids for a lesser price.
TRUTH
That's true – but they are low quality devices that cannot be programmed to your individual hearing needs. Many of our customers first buy those cheap devices and then turn to us to get hearing aids that can improve their hearing. Unfortunately, most of the companies offering those cheap hearing aids do not return the money people spend for the often un-useable devices.
False Statement
You may not get a true digital hearing aid
TRUTH
All America Hears Freedom brand hearing aids are 100% digital, clinical quality hearing aids. All of our hearing aids feature 100% digital sound processing circuitry delivering full dynamic range and wide audio frequency bandwidth. So you'll enjoy full-spectrum sound with true high end digital quality and performance.
False Statement
America Hears is not really a hearing aid manufacturer. They just purchase pre-wired assemblies from hearing aid manufacturers and put them together.
TRUTH
America Hears is an FDA approved manufacturing company with over 26 years experience. We employ a staff of 70 in our Bristol, Pennsylvania facility. In fact, if you are visiting Philadelphia, we invite you to tour our facility!
