Programming & Adjustment Options

Virtual Office Your hearing loss is as unique as your finger print, but unlike your finger print, hearing loss changes with time. In order for your hearing aids to be effective, each one must be specifically programmed to your unique hearing loss at the time of purchase. It also must have the capacity to be re-programmed quickly and easily to your subjective listening preference during an initial adjustment period, as well as when your hearing loss changes. 

Before your hearing aids are sent to you, they are programmed to meet your specific requirements. For the majority of our users, the initial program setting is the optimum solution; however, minor adjustments may be necessary both initially and periodically in order to achieve optimal hearing levels.

For our local customers, adjustments can be made by appointment in our fitting center by one of our staff audiologists or licensed hearing aid fitters.

For our Online customers, America Hears offers our proprietary Virtual Office software and programming kit which is everything you need to make your own adjustments or download adjustments made by our hearing professionals into your hearing aid via the internet. We have made the process as simple as sending and receiving email.

Programming package is only available to online customers who have purchased their hearing aid thru AHI online.

For a Free Demo version of our Virtual Office software
Contact a customer service representative today!


System Requirements for Virtual Office.

Minimum Requirements
Recommended Requirements
Internet Connection*:
High Speed Broadband 1Mb/s up/down
High Speed Broadband 3+Mb/s up/down
Operating System:
Windows XP
Windows XP, Vista or 7 (x86, x64)
Computer Processor:
800 MHz Pentium III or Athlon  
1.5 GHz (XP), 2-GHz (Vista) 32-bit (x86) or better
Computer Memory (RAM):
512MB
1GB or more
Screen Resolution:
1024x768 pixels
1024x768 pixels or more
Interface:
One (1) available USB port
Two (2) available USB ports
HDD Free Space:
250MB
350MB
Important Notes
* For remote software technical support and backup a High Speed Broadband connection is required.
** We do not support MacOS or Linux. However, customers have successfully used Virtual Office with Parallels Desktop or Vmware Fusion on MacOS and Vmware Workstation on Linux.